What’s included in my delegate pass?
A Delegate Pass includes access to all sessions, refreshment breaks, networking lunches, and access to provided speaker presentations. Please note: Sharing of speaker presentation’s is subject to approval from the guest speaker. One delegate ticket is entry for one person only, passes cannot be shared. Organiser’s reserve the right to deny entry to anyone not registered.
Is there a group booking discount?
Yes – groups of 3 people or more are entitled to a discount. Full discount information is available on our registration page. If you have any questions about how group bookings work, please contact firstname.lastname@example.org
Can I transfer my pass?
A delegate pass is entry for one person only, passes cannot be shared. A substitute delegate is welcome at any time prior to the event, provided the request is made in writing to email@example.com
How do I receive my delegate pass?
Following the completion of your registration, you will receive an email confirmation. We will contact you via email the day prior to the event with a QR code, to make your arrival as seamless as possible have your QR e-ticket ready and visible on your device.
Is media registration available?
No, this is a closed and confidential event. Media registrations are not available.
A full refund less a $250 (GST Inclusive) processing fee is applicable on cancellation requests made in writing within 10 days of registration. No refunds are available for cancellations made more than 10 days after registration. Where Connect Media is required to reschedule the event in the interest of the event partner’s and guests, your pass will be automatically transferred to the rescheduled dates. Should Connect Media be unable to offer, deliver or fulfil any engagement within 12 months, you will be entitled to a full refund.
What is a Service Provider?
A service provider refers to an individual or organisation who supplies products and/or services to the primary audience of the event.
Will there be a delegate list available?
No, Connect Media does not provide delegate lists to attendees.
We’ve been alerted to instances of companies proposing to purchase and sell lists of attendees for our events. Please be assured, we do not engage in the sale or distribution of event-related data. Such companies have no association with us, and we are actively working to halt these deceptive practices.
Regrettably, this type of scam is not uncommon in the media industry. Any information purported to originate from our events and offered by a third party would be completely fabricated. Should you have doubts about the legitimacy of a potential supplier, we urge you to contact us directly.
For any additional questions please contact us on 02 8004 8590 or firstname.lastname@example.org.